What is the time frame for a Create your Own item?
I allow 1-2 weeks for each Create your Own order prior to shipping.
If you are needing the item sooner than the 1-2 week time frame please send me an email, firstname.lastname@example.org, and I will see if I can process your order in the time frame you need it by.
What happens if my item arrives and has broken during delivery?
Please send me through an email, email@example.com, with an image of the broken item within 48 hours of receiving your item. I will happily send you a replacement as soon as possible.